Tim recently completed a bathroom installation at our home. We must compliment Tim on a professional, diligent and customer orientated approach. The bathroom is excellent, his workmanship first class, and attention to detail spot on. There have been some unfortunate quality & performance issues with the original goods supplied by the manufacturer – this is clearly no reflection on Tim nor his workmanship – and although faced with some challenges whilst dealing with the manufacturer, Tim has remained completely focussed on providing excellent customer service, and displayed patience and tenacity to ensure he reached a satisfactory solution for us, his customer. Overall an excellent experience which we would thoroughly recommend to others.